Patient Reviews

5.0 Review from M.V. Source: Google Sep 26 2025

"We had a great experience with Dr. Shaw and his staff! We had our first consult and started treatment the same day. They were all efficient, professional, and kind! My kids felt comfortable and happy at their office."

5.0 Review from J.G. Source: Google Jun 26 2025

"We have had a wonderful experience with Shaw Orthodontics. I can’t say enough good things about Dr. Shaw and his staff. They are great with kids and great at what they do. It was also very convenient for us when he opened the Greenville location and we no longer had to drive to Rockwall."

5.0 Review from A.S. Source: Google Jun 03 2026

"Shaw was great to work with!"

5.0 Review from A.H. Source: Google May 30 2026

"First of all, they seamlessly picked up our treatment from a fellow office in Midland, Texas without extra cost. From start to finish they have consistently exceeded our expectations. The wait times are very low. We are always in and out quickly, but never feel rushed. If we wait ten minutes they are apologizing. They are thorough in answering questions and making sure my kids are comfortable and own their own experience. They have also been abundantly patient with my son’s set backs. Would recommend 10/10."

5.0 Review from A.D. Source: Google May 22 2026

"We love the staff they are very nice, friendly and welcoming."

5.0 Review from D.G. Source: Google May 22 2026

"I cannot recommend Dr. Shaw enough! My teeth were incredibly stubborn! He didn’t stop until my smile was perfect. He paid attention to every tiny detail and truly cared about the final result just as much as I did.His patience, perfectionism, and dedication completely transformed my smile. You can tell he genuinely takes pride in his work and wants every patient to leave confident and happy. I am beyond grateful for all the extra time and effort he put into perfecting my teeth. My smile turned out better than I ever imagined! 🤍"

5.0 Review from J.D. Source: Google May 19 2026

"Great people. Great experience. They all made us feel very comfortable with the treatment plan. Looking forward to continuing to work with their team."

5.0 Review from A.G. Source: Google Apr 22 2026

"They made my daughter feel so comfortable. Normally any kind of dental work scares her. They talked her through and she nearly fell asleep getting her braces put on."

5.0 Review from K.S. Source: Google Apr 21 2026

"Absolutely 💯Love The Dentist Place."

5.0 Review from C.K. Source: Google Apr 21 2026

"Dr. Shaw and his staff are extremely easy to deal with. They are extremely thorough not only with orthodontics, but also with hygiene and care of preventing issues that you may face moving forward."

5.0 Review from A. Source: Google Apr 15 2026

"I would recommend Shaw Orthodontics 100%! from beginning to end the experience was excellent, great atmosphere , friendly staff, doctor Shaw was very friendly and made my daughter feel comfortable, everything was explained to me till all my questions were answered, never felt pressure into buying anything “extra”, cost was pretty much the same as any other place we went to and they offered great financing options! Doctor Shaw’s assistant was very nice to my daughter and made her feel at ease even answering a couple of a couple of personal questions :) the office was clean and everything was in place. 100% recommended!!!"

5.0 Review from J.M. Source: Google Apr 15 2026

"Staff was friendly and professional. Office was welcoming and displayed high tech options with great presentations explaining procedures and products."

5.0 Review from E.R. Source: Google Mar 28 2026

"Very friendly and knowledgeable staff and doctors great experience first time going in and I was treated with such great respect and professionalism very fantastic place highly recommend"

5.0 Review from C.R. Source: Google Mar 17 2026

"All 3 of my kids use Shaw Orthodontics, they are the best, so sweet and diligent. The staff are the best and my kids look forward to going to them each time. They are very helpful when the kids are having a hard time with removing their aligners and patiently show them how to remove them however many yes it takes for the kids to get it down. The orthodontist is very sweet and friendly. And you can tell he enjoys what he does and shows it. I definitely recommend them to anyone that has children that need their teeth corrected, they are the place to go."

5.0 Review from P.M. Source: Google Mar 17 2026

"I loved the ease, the attention and their options."

5.0 Review from R.W. Source: Google Mar 13 2026

"They are so nice and always keep their appointment times and fast."

5.0 Review from J.M. Source: Google Mar 12 2026

"Efficient, friendly, fast service. Attention to detail and personal preference requests for treatment."

5.0 Review from D.S. Source: Google Mar 11 2026

"I’ve needed braces all my life, but I never found enough reason to get them. Now that I’ve finally bit the bullet, I’m glad I chose Shaw Orthodontics. They were very nice, honest, affordable, and didn’t try to push anything on me. They were also able to put on my braces same day!"

5.0 Review from Z.W. Source: Google Mar 06 2026

"We love visiting Shaw orthodontics and catching up with the friendly staff members. They always go above and beyond to help our daughter feel comfortable with her braces."

5.0 Review from J.C. Source: Google Mar 05 2026

"My son went in to get his braces, Bri was so gentle during the process he slept through majority of the visit! I highly recommend Shaw Orthodontics!!"

5.0 Review from R.C. Source: Google Mar 05 2026

"Shaw Orthodontics has been wonderful. They have worked through all of our issues and fears making both of our girls feel comfortable throughout the whole process. Dr. Shaw was able to align our oldest’s teeth without issue when another Orthodontist wanted to pull some of her teeth to make room. I am so glad we decided to use them."

5.0 Review from C.H. Source: Google Feb 25 2026

"How many patients can say they will actually miss the staff and coming in! I can because this is THE BEST orthodontics place to go! I had stubborn teeth and was ready to give up but Madison & Dr. Shaw carried me through to this finish line. I’m so appreciative! Thank you for it all!"

5.0 Review from M.O. Source: Google Jan 15 2026

"Wonderful experience. Everyone was super nice and I'm thankful I chose Shaw for my daughter's braces!"

5.0 Review from D.B. Source: Google Jan 15 2026

"The Staff and the Doctor at this facility are second to none! Amazing bedside manner and patience during the entire process! Thank you!"

5.0 Review from C.J. Source: Google Jan 06 2026

"Shaw Orthodontics has been part of two of my four children’s smiles with such amazing staff, and clear communication. We love the new convent location in Greenville. The technology they use hand in hand with in office visits has been extremely helpful with my busy work and life schedule."

5.0 Review from M.P. Source: Google Dec 19 2025

"Awesome place! Wonderful people"

5.0 Review from M.P. Source: Google Dec 19 2025

"Awesome place! Wonderful people"

5.0 Review from K.O. Source: Google Dec 10 2025

"Our daughter had her first appointment yesterday. Everyone was so kind from the moment we walked in until we left! Simply scheduling the appointment and speaking to someone before was a great experience as well. The staff is incredibly knowledgeable, shared our options, and made sure we understood them before making a decision. I feel confident our experience will continue to be a positive one! Dr. Shaw’s office has definitely set the bar high!!"

5.0 Review from M.S. Source: Google Dec 02 2025

"Quick great service. Told me what they were doing the entire time."

5.0 Review from A.W. Source: Google Nov 21 2025

"I can’t not say enough good things about this office! Everyone, and I mean everyone has been phenomenal to work with. The receptionist are so sweet and helpful, Madison, my ortho hero! She went above and beyond to make sure this experience went as smoothly as possible. I have super high anxiety when it comes to any type of dental work and Madison and Dr. Shaw, very patiently, made these past few years completely seamless. I trust them completely. So very grateful their office has expanded to Greenville. My son is also a patient here now and loves them just as much. HIGHLY RECOMMEND."

5.0 Review from J.L. Source: Google Nov 21 2025

"When in for a consult and left with braces😁! Everyone was very nice and friendly! Dr. Shaw was very open and honest about the treatment plan and what options we had! The girls were amazing and super sweet! They explained payment and pricing perfectly!"

5.0 Review from M.B. Source: Google Nov 20 2025

"Dr Shaw is AMAZING!!! Highly recommend! They also offer payments! And my girl Madison was so professional and sweet! By far my favorite girl up there, and I’ve been going for 5 years now, just finished today!"

5.0 Review from Google User Source: Google Nov 20 2025

"Dr Shaw is AMAZING!!! Highly recommend! They also offer payments! And my girl Madison was so professional and sweet! By far my favorite girl up there, and I’ve been going for 5 years now, just finished today!"

5.0 Review from A.J. Source: Google Nov 05 2025

"Dr. Shaw and his staff are wonderful. We transferred from out of state in the middle of treatment and the transition was seamless. My son got his phase 1 braces off today and his teeth look amazing!"

5.0 Review from S.B. Source: Google Oct 30 2025

"We are so happy with our experiences at Shaw Orthodontics"

5.0 Review from M.R. Source: Google Oct 29 2025

"Great place to go for orthodontics treatments, all staff was amazing and treat you as family, Dr Shaw explain treatment plan and everything with detail. Thank you so much Shaw Orthodontics."

5.0 Review from T.E. Source: Google Oct 28 2025

"I highly recommend Shaw orthodontics!! Dr. Shaw and his team are Amazing!! The front desk ladies were super friendly, and welcoming! Dr. Shaw is Awesome! He explained everything so well, and answered all of my questions. Bri and Madison were Great!! Very knowledgeable, and gentle with my daughter! If you’re looking for a great orthodontist! Shaw Orthodontics is the place to go!!"

5.0 Review from J.H. Source: Google Oct 21 2025

"The whole crew from the receptionists up to dr shaw was very nice, sweet, friendly smiling the whole time and very knowledgeable with any questions that I had and they are a great group I 100 percent recommend shaw orthodontics. And I just spoke with Sarah about switching my Invisalign over to braces she was upfront and honest and told me that she wasn't to sure about how all that worked so I just told her that I would stick with the Invisalign and she was very sweet and patient with me and as knowledgeable as she could be about my questions and answered them to the best of her ability now that's what I call great customer service way to go shaw orthodontics and staff"

5.0 Review from M.M. Source: Google Oct 16 2025

"Amazing staff! Short waiting time and amazing coffee, definitely recommend!"

5.0 Review from T.T. Source: Google Oct 03 2025

"Very kind staff. Made sure I understood everything before leaving."

5.0 Review from J.H. Source: Google Sep 23 2025

"The whole crew from the receptionists up to dr shaw was very nice, sweet, friendly smiling the whole time and very knowledgeable with any questions that I had and they are a great group I 100 percent recommend shaw orthodontics."

5.0 Review from N.I. Source: Google Sep 10 2025

"The best experience ever! Highly recommended!"

5.0 Review from E.L. Source: Google Sep 06 2025

"Very friendly, courteous and attentive staff. Dr Shaw is awesome as well. He makes you feel at ease and is very caring and courteous. I have been going to Shaw Orthodontics for several years and have never regretted choosing them to care for my Orthodontic needs."

5.0 Review from J.S. Source: Google Aug 13 2025

"Everyone has been great throughout the whole process. My son and I have had a great experience there. I definitely recommend them!"

5.0 Review from S.F. Source: Google Jul 10 2025

"Amazing staff and Dr."

5.0 Review from L.B. Source: Google Jul 10 2025

"I want to give a 5 star review to Dr Shaw and staff they are amazing people we referral our patients from our practice at Commerce Family Dental because they are the best my son just got his braces on and it’s just perfect amazing take your family and start treatment you won’t be disappointed 😃!!!"

5.0 Review from B.D. Source: Google Jun 30 2025

"Top notch staff. Everyone is kind, welcoming and we never have an issue. Since day one they’ve been great all around. Both locations are truly on top of their day. Can’t imagine being anywhere else for my girls ortho needs!"

5.0 Review from R.H. Source: Google Jun 26 2025

"Very friendly! And helpful!"

5.0 Review from A.G. Source: Google Jun 22 2025

"Great place with the best staff! They always get back to me with questions on a timely matter and send reminders for my son to scan his teeth so he doesn’t forget. Awesome group!"

5.0 Review from T.E. Source: Google Jun 11 2025

"I highly recommend Shaw orthodontics!! Dr. Shaw and his team are Amazing!! The front desk ladies were super friendly, and welcoming! Dr. Shaw and Kirsten were Awesome! They both explained everything so well, and answered all of my questions. Bri and Madison were Great!! Very knowledgeable, and gentle with my daughter! If you’re looking for a great orthodontist! Shaw Orthodontics is the place to go!!"

5.0 Review from J.S. Source: Google Jun 09 2025

"I am new to Texas, hailing all the way from the Midwest😎but I must say from scheduling to my consult and then my first adjustment this has been hands down the BEST experience I have ever had. The office is fun and every single person you talk to is friendly and helpful. Dr. Shaw has an amazing team and he is great at what he does! I never thought I’d say it but, I can’t wait for my next appointment. Thank you guys again🫶🏽"

5.0 Review from H.T. Source: Google Jun 06 2025

"Dr. Shaw and his staff were so friendly. I have had bad experiences with other places. They made me feel at ease and made me feel I was heard."

5.0 Review from D.F. Source: Google Jun 06 2025

"If I could give 10 stars I would! The kindest staff, very educational, I didn’t feel rushed, answered all my questions and more. A very, very pleasant experience! Definitely recommend!"

5.0 Review from K.L. Source: Google Jun 06 2025

"Phenomenal every time!! Between Kirsten, Madison, and Dr. Shaw, you're in GREAT hands! Kind staff, clean clinic, beautiful results."

5.0 Review from K.L. Source: Google May 30 2025

"We love the atmosphere of the office. Bri talked my daughter through the whole process and made it smooth and easy!!"

5.0 Review from P.V. Source: Google May 22 2025

"Just wanting to share with y'all that my two kids have had the best experience during their treatment with Dr Shaw and his staff. Lily has been so patient and gentle while she works on my kids. From front desk all the way to management and assistants they are Amazing. They provide the best care and costumer service. Thank you so much."

5.0 Review from S.B. Source: Google May 19 2025

"We love Dr Shaw & his staff! They are all absolutely amazing ❤️"

5.0 Review from B.L. Source: Google May 08 2025

"This office is amazing. I have been to other orthos and this is by far the best experience I’ve had. Everyone there is extremely friendly and it is over all an amazing environment. I had the pleasure of getting Marcy for my first Invisalign appt and she was wonderful. She talked me through everything and was extremely personable. She’s not only good at her job but she is good with people. She made something that is not super enjoyable very easy going and fun for me. I no longer dread the orthodontist with her and this office."

5.0 Review from B.M. Source: Google May 08 2025

"Thought I was out of luck when it came to braces for my son. He ended up with the invisilign, Shaw Orthodontics made it easy, especially for those of us who don’t have much to spare. Glad we were referred by Family Smiles!"

5.0 Review from S.Y. Source: Google Apr 16 2025

"Im so happy with the service they did on my grandson"

5.0 Review from D.V. Source: Google Apr 16 2025

"They are amazing every time we come in they treat us like family and everything is fast and easy"

5.0 Review from R.V. Source: Google Apr 16 2025

"I got my braces done it was painless and a excellent experience I love DR.SHAW"

5.0 Review from E.P. Source: Google Mar 25 2025

"Dr. Shaw and his staff are amazing. Both of my kids are currently going through treatment. We are very happy with the service."

5.0 Review from Y.R. Source: Google Nov 01 2024

"This office is so great! Dr. Shaw and his staff are amazing and very friendly! 100% recommend this office for your orthodontic needs."

5.0 Review from K. Source: Google Oct 17 2024

"Dr. Shaw and his staff are very friendly and professional. They take the time to explain and answer any questions. I highly recommend this practice for anyone looking for orthodontic care!"

5.0 Review from J.D. Source: Google Oct 04 2024

"Clean, quick, friendly staff!! Lilly was amazing for both me and my son! Highly recommend!"

5.0 Review from N.M. Source: Google Sep 25 2024

"We started my son’s brace journey in Rockwall with Shaw and we have never been disappointed! We were so excited that the Greenville office opened. The staff is always welcoming and helpful! Dr. Shaw is always kind and always answers any questions you have!"

5.0 Review from S.P. Source: Google Sep 24 2024

"So glad we chose Shaw Orthodontics for my 14 year old son today! The staff were efficient and friendly! We were so pleased with the easy process of putting his braces on and they were so thorough explaining everything."

5.0 Review from M.P. Source: Google Sep 13 2024

"AMAZING AMAZING TEAM OF PEOPLE!!!Thrilled to have such a great office here in Greenville! Prompt, Welcoming, Kind, and Affordable!!!❤️❤️Brie is forever our person! She was so thorough and patient with us!!!"

5.0 Review from J.F. Source: Google Sep 07 2024

"Shaw Orthodontics of Rockwall has opened a new office in Greenville! For those who live in Royse City, Caddo Mills, Greenville and other surrounding areas, this is an excellent new location. It’s located off of the I-30 service road in Greenville in between Walmart and Home Depot, next to the Shogun Japanese restaurant. Dr. Shaw and staff have done a wonderful job with this new office. It’s beautiful! And the staff is wonderful with our young child. They bend over backwards to make the kids feel very comfortable, all while giving high quality orthodontic care. I highly recommend Shaw Orthodontics!!!!"

5.0 Review from T.D. Source: Google Aug 30 2024

"Dr.Shaw and his staff have been absolutely amazing from the start of both kidstreatments."

5.0 Review from L.2. Source: Google Aug 26 2024

"We love Dr Shaw and his staff! The Greenville location is nice and convenient! Highly recommend them!"

5.0 Review from M.F. Source: Google Aug 22 2024

"Hands down the best! They have taken amazing care of all 3 of my kiddos and NOW they're in GREENVILLE too!! Just when I thought it couldn't be better!!Great care, courteous/friendly staff, great communication and super cute new office!Couldn't recommend them enough!"

5.0 Review from T.C. Source: Google Aug 22 2024

"Dr. Shaw and his entire team at the Greenville office was more than amazing. I took my son to get his first set of braces and he had a wonderful experience. They are so welcoming and communicated so well with my son and I throughout the whole process. It was great! Thank you all so much!"

5.0 Review from L.F. Source: Google Aug 20 2024

"Beautiful new office with a great team willing to help and answer any questions. Would recommend to all!"

5.0 Review from A.D. Source: Google Aug 16 2024

"Dr. Shaw and his staff are amazing. I went through his treatment for myself, and now my son is. When we arrived at the new office in Greenville Dr. Shaw greeted us at the door with a big warm welcome. I am so glad to have found Dr. Shaw when I did!! I would recommend him to everyone I know!!"

5.0 Review from D.D. Source: Google Aug 15 2024

"If y’all are looking for a ortho staff that exceeds excellence and takes care of your family’s needs. Dr.Shaw and his team have created a beautiful success story for my family. Don’t look any further!"

5.0 Review from R.R. Source: Google Aug 15 2024

"Dr. Shaw and his staff are amazing! They are always nice and willing to help with issues and work with busy schedules. I would 100% recommend Dr. Shaw orthodontics for you ortho needs!"

5.0 Review from B.R. Source: Google Aug 13 2024

"100/100 👏🏼👏🏼 When you are looking for a place to start your smile transformation, Shaw Orthodontics is the ONLY place to consider! When you choose Dr. Shaw and his team your not just choosing an amazing ortho journey. You’re getting fun, laughter, knowledge, exceptional customer service and communication. Shaw Orthodontics isn’t a one sizes fits all option, every treatment plan is customized to fit the needs of the patient. This has been a great experience for my daughter and I can’t wait for my son to start his smile journey! My investment was definitely worth it!!"

5.0 Review from L.O. Source: Google Aug 13 2024

"My grand daughter goes to Dr. Shaw and he is the best, kindest orthodontist."

5.0 Review from M.L. Source: Google Aug 08 2024

"Today, my son got his braces, and the experience was outstanding! The office was top-notch, the staff was super friendly, and Dr. Shaw was both kind and knowledgeable. I highly recommend them to anyone in need of orthodontic work!"

5.0 Review from J.L. Source: Google Jul 30 2024

"Best of the best! We take our special needs child and other children to Shaw and his team in Rockwall and now in Greenville. They offer so many innovative ways to families when it comes to ortho needs. Highly recommend for all children and adults!"

5.0 Review from A.W. Source: Google Jul 30 2024

"Today we had our first visit with Dr Shaw and his team in Greenville, TX. I was very impressed with the office and how itLooked. They had refreshments for people waiting. The staff was very kind and welcoming and did a great job connecting with me and my son. You are allowed to sit with your child while they were getting braces which was new for me but awesome to have the option. Everyone was thorough with info and explanation. I felt very comfortable in their office. So excited to have a location closer to us."

5.0 Review from Z.C. Source: Google Jul 30 2024

"It was our first time coming into Dr. Shaws office and everyone was so nice and the atmosphere was so welcoming, they made my daughter super comfortable. Thank you so much Lily you were incredible and the entire staff was just so sweet!! Would definitely recommend to friends and family ❤️"

5.0 Review from M.S. Source: Google Jul 29 2024

"This is my second kiddo to go to Dr. Shaw and I can’t even express how amazing they all are!!! They are so welcoming, friendly and make you feel so comfortable!! Dr. Shaw and his team made both of my kiddos calm and relaxed and walked them through each step of this process. I would hands down recommend them to anyone I know, and I already have! :)"

5.0 Review from J.S. Source: Google Jul 29 2024

"Brand new office in Greenville with well known local orthodontist. All of Greenville is thrilled Dr. Shaw now has an office here. His top notch team is the best!! Free consultations and fun office. I highly recommend!"
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