Patient Reviews
"Set up a consultation for my daughter and left with braces! Great customer service and very convenient. Happy we chose Shaw! New smile coming soon š"
"We love Shaw Orthodontics! Both of my kids have gotten braces here and they have made the experience easy. The staff is always friendly and explains the process step by step."
"We have LOVED our entire experience with Shaw Orthodontics! Everyone was always so kind and helpful. They are very up to date with the latest and greatest technology which helps make the braces process much more smooth and seamless. We appreciate all they did for our daughter and we will definitely be bringing my son there in the next year!"
"When it was time to put my kids in braces, I asked around for recommendations and Dr. Shaw came up a lot. I'm so glad I took the advice and took my kids to him!Teeth straightening can be a tough experience, but Dr. Shaw has done a great job with everything. One of my kids has taken longer than expected, with loosing teeth and growing causing some changes to the original treatment plan. Through it all, Dr. Shaw has always worked hard to take care of her. He never cuts corners, and he makes sure that even if things have to change or take longer, that the end result is still the great and desired results! I also have to say that he has always been kind and patient with my kids, one of whom gets a lot of anxiety at any appointment. But Dr. Shaw is always kind and does a good job interacting with her.I'm so glad he's are orthodontist and I can definitely recommend him!"
"Just got my braces off and I am very satisfied with the result! The process through Shaw Orthodontics was seamless. All the employees were friendly and always made me feel welcome! Highly recommend Shaw Orthodontics!"
"I have nothing but great things to say about Shaw orthodontics. They are professional, attentive, caring, and deliver the best of care. Such a beautiful office. My daughter got her braces off today and her smile is PERFECT! No wait time and I have never had not one issue here. Thank you to Liliana her assistant and all and all the kind staff that work here. Most importantly thank you Dr. Shaw for giving my daughter the best gift this year her BEAUTIFUL SMILE! She is beyond happy. I just canāt say enough. Will send everyone I know for sureā¤ļø I wish I could give more than 5 stars āļø āļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøāļøTHANK YOU SHAW ORTHODONTICS"
"My daughter and I are both currently in braces! Canāt recommend Dr. Shaw and his staff enough. Professional, personable, and attention to detail, just to name a few reasons we love them!"
"Wanted to give a huge shout out and 10 stars to Dr. Shaw and his entire staff! Thank you for working with us over the years to prepare Tommy for his bright future! A beautiful smile goes a long way! We just got his braces off yesterday and his smile and teeth are PERFECT!A huge shoutout to his amazing assistant Shay! She took his braces and hardware off and spent extra time cleaning him up and was so very excited for us! I could tell she really cared and was genuinely happy with his results. I highly recommend Dr Shaw and his entire staff for helping us get to this phase in my son's life. We will always be grateful! ā¤ļøā¤ļøā¤ļøSherri A"
"This is the place to be!My experience with this office has been amazing. Dr. Shaw takes his time and explains everything step by step which makes me feel totally comfortable every visit,consistently showing his dedication to his patients.In addition, the office staff is so friendly and they make you feel like youāre a priority to them. Iām almost at the end of my journey with braces, all while Iām excited that it will be over and I will have a beautiful smile, Iāll miss going to the office seeing everyone. This office is great! They also have great chocolate chip cookies!"
"Dr. Shaw and Shay are great! Getting braces was such an easy and stress free process! Would absolutely recommend!"
"Sarah and Dr. Shaw are so helpful!! My daughter walked in completely opposed to braces and walked out excited about her Invisalign trays coming in. Thank you!!"
"Dr.Shaw and his team have been so helpful during my sisterās journey with braces! The staff always goes above and beyond to make sure that her experience is comfortable and easygoing. Whenever she needs anything such as rubber bands or the color of her braces changed they are always willing to do so as soon as possible which we really appreciate! Highly recommend this office to anyone and everyone who is looking for an orthodontist!"
"The staff is always so kind and I had the best possible braces experience I could at Shaw. They were always flexible and made my braces process super easy. Wonderful service and impeccable taste in music, too."
"Shaw Orthodontist is wonderful! Dr. Shaw and his whole team made the whole process so smoothly for my nervous boy. Kimberly and Tracey made the whole payment process a breeze. And Ryan the assistant made my son feel so comfortable while he was getting braces! Highly recommend!"
"The most amazing experience for our 8yr girl. This team is truly the best youāll find. They walked us through every step and made our daughter feel comfortable. This team is amazing at communicating and are by far the kindest. I am mostly impressed at how well they deal with children. Our 8 yr old has a lot of work needed on her pearly whites, and we got our braces started today. Ryan and Sarah are amazing. We definitely recommend Dr. Shaw and his team if you are in need of an orthodontist with the BEST team. They are such a fun team! We have loved it so much!!"
"Dr Shaw and staff are wonderful to work with. They made the process of getting braces for my son effortless. The staff is absolutely amazing!!!"
"The staff is wonderful, very professional and caring. Dr. Shaw explained in detail the process to getting my son's braces out as quick as possible."
"Dr. Shaw did amazing work with my sons teeth. We had a few obstacles with two bottom teeth growing in angled and had to have surgery based on Dr. Shawās recommendation. We felt nervous at first but followed his advise. After his surgery Dr. Shaw took over and started working his magic. 2 years later my son got his braces off and we couldnāt be more pleased. His office staff is also great, and they were extremely helpful in answering all questions during treatment. Would highly recommend Dr. Shaw if your looking for an orthodontist."
"Dr Shaw and his staff have been great! They corrected my oldest daughters teeth with braces and my teeth are almost straight with Invisalign ā¦he has been keeping an eye on my youngest daughter since she will be next for bracesā¦my kids are completely comfortable at every visit"
"Dr. Shaw loves what he does and it shows. My oldest went through braces with another provider, but during the covid shutdown her retainer broke. Upon reopening, her orthodontistās office manager said they wouldnāt see her for a few weeks because their focus was on patients in treatment. Dr. Shaw helped us get her fixed up with a new retainer very quickly. With my second child, we decided to use Dr. Shaw for braces. We have been very happy with the care he has provided. I always feel like we are valued and appreciated by his entire staff."
"Omgoodness!!!! Awesome location if your want to get braces for your child(ren). From the beginning when we did our consultation last year everyone we encountered was friendly professional and knowledgeable. My daughter recently got her braces in July and the experience was more than we could ask. They were gentle patient and answered ALL questions providing great information on what to expect. When Iāve called between visits, reception knew my daughter based on the caller id I assumed and provided great insight as well which really impressed me. This investment is one Iām glad I made with Shaw Orthodontist!!!"
"We LOVE Dr Shaw!!! My son just started round 2 of braces."
"kaylie worked on my braces and did amazing dr. shaw and his team always go above and beyond, highly recommend."
"Iāve been a patient for 4 years and it has been a breeze! I love Shaw and his awesome staff! They are welcoming. The office is always very clean! I just got my braces removed and love my new smile! Lily was my exiting nurse and she was sweet! Thank you Shaw Orthodontics!"
"Kaylie worked on my braces today and she is awesome! Talked me all the way through the appointment and helped understand what was going on! Highly recommend Dr. Shaw and his team!"
"I have been going to Shaw Orthodontics for about 2 years now and they are always the best! They always make me feel comfortable and are very nice and funny people. Today Ashley put on my bottom retainer and helped make my teeth pretty on the edges, she was really nice and gentle while doing it! Thank you Shaw Orthodontics!! I always recommend them for braces!"
"Kaylie placed my braces today with dr shaw, definitley reccomend!"
"Kaylie worked on my braces today. Dr Shaw and his team are amazing"
"Update! They matched one quote we got for the expander and we stayed for braces!! Everyone there is so nice and Dr. Shaw is fun and really cares!! They had annual parties at a trampoline park for patients before covid. Sheās 12 now and got her braces off today and weāre SO happy!! Lilly was super patient with my girl who could NOT stand the glue removal.We have only been there twice to get my daughter an expander recommended by the dentist. So far we love everyone there, the entire staff is incredibly sweet and fully answered all of my 8 year old and my questions. The only reason it's not a full 5 stars is because they are quite a bit more expensive than other quotes I've gotten. I'm hoping we can afford to stay there to get my girls braces too."
"Kaylie helped me with my braces today sheās nice and dr.Shaw has a great team"
"My daughter got her braces today from Shaw Orthodontics. Kaylee was great with her throughout the appointment and gave her lots of great instruction and a fun bag of goodies to take home. She was wonderful to work with! Everything from check in to the time we left was excellent! Thank you Shaw Orthodontics!!"
"Kaylie worked on my braces today! Sheās my favorite! Dr. Shaw is amazing! The whole staff is just wonderful!"
"I love this place! Brooke was great at giving us details about how everything works and helping out with the financial part. Dr. Shaw uses the latest technology & is a great orthodontist! He makes my daughter laugh & makes her feel comfortable. The ladies working along with Dr. Shaw are nice, knowledgeable and all seem to love their job. Cindy is my favorite because she is always nice & makes my daughter feel like family. Cindy mailed a letter to her and made my baby feel so special! Thank you for your kindness and warm heart, Cindy!! Shaw Orthodontics provides a fun environment and is always impeccably clean! My daughter just got her braces off and she is in love with her smile! I will refer everyone who needs braces to you guys! Keep up the good work!!"
"I got my braces off today at Shaw. The person who did it was Kaylie and she was amazing at the job and was super nice to me when I was in her chair. Highly recommend going here for braces."
"Shaw Orthodontics is incredibly caring and friendly. My daughter was super anxious about getting braces and everyone has been great. From the start Tracy was so informative and helpful during her initial visit and Ashley did such a great job teaching and explaining how to care for her new braces after they were applied. We canāt say enough great things about Dr Shaw also! He really made sure we understood the plan before we left the office on the first visit. We would definitely recommend!"
"My daughter gets very nervous and panicked about dental work and the team at Shaw have made her more at ease in getting her braces done! The techniques used and way they treat her have made it nice as a parent to not have ALL the DRAMA she would have at the previous place she went to. This group comes HIGHLY RECOMMENDED from this dad!!"
"Staff was super helpful in easing my nervousness about my son getting braces for the 1st time. Dr Shawās bedside manner is superb and very kind ! Overall we love Shaw Orthodontics:)"
"Shaw orthodontics is honestly so AMAZING!!!!Today I went in for just another appointment, and thought I would go ahead and ask how long it would take to get my braces off, Iāve only had them on for 12 months and thought I had SO much longer, but found out today I only have about 6 more months to go!!!!!!!!!! Iām so shocked and So excited, I am so very great full to have Dr.Shaw and all the staff members! Theyāre beyond Awesome!"
"My son had his braces removed in Omaha before moving to Rockwall and recently broke his retainer. Shaw was able to get new molds and replace his retainer within a few days and the price was better than if we were to go back to original orthodontist."
"Going here has been the best decision I ever made! Between Dr. Shaw and his staff, Iāve never felt more at home. My smile has transformed within the short amount of time Iāve had my braces!"
"My daughter was so nervous about getting braces. The staff was so amazing at making her feel comfortable. Kelly and Holly were just the sweetest. Everyone there from the front desk to Dr. Shaw himself are OUTSTANDING!!!!!"
"Hands down the best experience for my 11yo daughter. She was super nervous to get braces at first but Dr Shaw & staff made her feel so welcomed and explained every bit of the process step by step. The environment is very well kept, bright and clean. She loved the swag bag, which is not just your typical toothbrush kit, it was full of nice snacks which made her feel more at ease knowing she can still enjoy great snacks! The nice surprise at the end was fun and turned in her āprescriptionā (coupon) for free ice cream across the street at Baskin Robins(: she enjoyed the treat! Definitely a great place. Aside from the awesome perks, Dr Shaw and staff take their time to explain everything in detail and answered all my questions. My daughter was educated on how to upkeep her braces and understands the importance of healthy, clean teeth thanks to Dr Shaw! Totally recommend this family friendly place!"
"Absolutely love Shaw Orthodonticsās! The staff is amazing & so nice. I have 3 in braces and they worked with me on a payment that I was comfortable with. They are great with the kids & take the time to listen to them and answer any questions they have. I Highly Recommend them if you or your kids are needing braces and if your unsure they can help you figure out if braces are needed or not.šThe Samples Familyš"
"Dr. Shaw and his team are phenomenal I would highly recommend them to anyone, itās such a fun atmosphere for the kiddos. We had such an amazing experience and excited to continue treatment with them. I will say Britney was fantastic with my daughter being that shewas very nervous and walked her through every step of the way putting braces on and made her feel very comfortable. Iām so thankful for a team we can trust!!! (:"
"Dr. Shaw and Staff were just awesome with Brayden from the beginning of the braces to the end! Knowledgeable and oh so friendly!"
"So impressed by this place. Had a wire come loose from the glue on my permanent retainer and needed it fixed. The orthodontist that did my braces is about a 6hr drive from the metroplex so I began my search for someone closer to possibly fix my wire. I called Shaw Orthodontics and they were able to get me in quickly and fix my problem even quicker. The staff was very helpful and knowledgeable. Thank you Dr. Shaw and staff!!"
"Dr. Shaw is a great orthodontist. He makes the client feel very comfortable and informs them of every step that will be taken. Would definitely recommend to anybody in need of braces."
"Today was our first visit to Shaw Orthodontics and my daughter was so very nervous. All of the staff were just so wonderful though and by the time we left, she was actually getting excited about what colors she could have on her braces. Such a great group of people, and especially Brooke who has gone above and beyond to really make the start of this whole process easy for us."
"We recently moved to the area and I took my daughter to Shaw Orthdontist for a new retainer. After speaking with the front office staff and seeing how helpful they were with her, I decided to have a consult for my son who is in need of braces. Every memeber of the staff is so kind and helpful! Once meeting Dr. Shaw I was even more impressed. He took so much time explaining to my son what was needed and why. I highly recommend Dr. Shaw and his amazing team!"
"Today was our first visit. Upon walking in all of the staff was smiling and welcomed us. The facility is beautiful. They were very fast getting us back too! When we went in the room Dr Shaw came in and the thing I liked most was that he actually talked to my 10 year old daughter's and listened to any questions or concerns that they had. He was very thorough and explained everything so that not just I, but they understood. Brooke was amazing as well. They tell you they can find a way for you to be able to pay and they mean it. They are willing to work with what you can do so that you don't have to pick which kid goes first on treatment. I literally can not say enough good things about this place! We will be returning after the first of the year to get my girls their braces. Thanks Shaw Orthodontics for a wonderful experience!"
"Dr Shaw and his team were excellent. Very patient and willing to answer any questions or concerns we had. The lady who worked on my sons braces, Morgan, was excellent. Very sweet, kind, and knew what she was doing very well."
"Jocelyn is very happy with her braces loves dr Shaw office everyone was so friendly"
"Dr. Shaw and his staff are fantastic. I'm extremely pleased with the results after my sons first round of braces. We will definitely stay with Dr. Shaw and his staff for round two."
"Dr Shaw helped us in an emergency with Braces from another place. His office and staff were incredibly helpful and kind. We are very grateful and younger brother will be coming in soon for braces. We highly recommend Dr. Shaw. Thank You!"
"Dr. Shaw is awesome! The entire staff is kind and friendly and the office is beautiful!Everything was explained and all my questions were answered. I would suggest anyone needing braces come and see Dr. Shaw."
"My daughter has had a great experience at Shaw Orthodontics! Braces have been a breeze!"
"I brought my son to have a consult and he left with braces the same day! The office is neat and clean. The office staff are extremely nice and Dr. Shaw is amazing. My kiddos leave smiling after every visit. I highly recommend Shaw Orthodontics!!"
"My son started having problems with his overbite at the tender age of 3. Our regular dentist referred us to Dr. Shaw and we were one of the first patients in his new office. Dr. Shaw has been extremely helpful and has even installed bite bumpers in an effort to delay the loss of his lower front teeth (until the normal time). All of this he has done without charging us a dime. When (not if) our kiddo needs braces, Dr. Shaw will be our go-to guy."
"The best orthodontist office in Rockwall/Heath. State of the art office, friendly and very efficient staff. Dr. Shaw is great with kids and makes each visit as fun and as pain free as possible. My 10 yr old son got braces in Jan 2017 and has never complained that they were painful or uncomfortable. We love this office and highly recommend Dr. Shaw to all of our friends!"
"i had an amazing time at shaw orthodontics i came here after my first phase of braces and my secound phase was way better."
"Just want to say that I truly appreciate Dr. Shaw, Brooke and his staff...we have been dealing with braces for my daughter for over the past five years and have had nothing but problems from the orthodonist we had begun this whole road trip with. They have turned a terrible experience into a very happy ending. They have treated our family as if we are a part of theirs... and for that reason alone, we have used them to put braces on our two remaining children that need them. Just want to say thank you Dr. Shaw and Brooke for all that you have done and continue to do for this family!!!"
"This morning, my son informed me that he only had three bands for his braces left, which meant we would have to get some more today. This would not usually be a problem, except that we just moved to Rockwall and his Orthodontist is in Allen. And this is Thanksgiving week, so they may or may not be open tomorrow. I asked him to google an Orthodontist office that was nearby and we would see if they would sell us a package. I had no idea whether or not Orthodontist would give bands to people who were not their patients.He found Shaw Orthodontics, which was 9 min. away. When we made it there, I went to the door, praying that they would sell us a package. The door was locked and as I was walking away trying to decide which way to go next, Brooke opened the door and said they were "kinda opened." She was very sweet and welcoming as I explained my dilemma to her. After figuring out the size he needed, she gave us a complimentary package of bands to hold him over until we could make it to his Orthodontist. We were only there for about 10 min and received excellent customer service from Brooke. She made us feel as if we were her patients and she was taking care of us. If we did not already have an Orthodontist that we loved, we would definitely become patients of Shaw Orthodontist. The patients and staff there are truly blessed to have such a caring staff member. She did not have to let us in. I am so thankful that she did!"
